Creating a new Help Centre, utilising existing components and other design constraints.
Uplifting existing portal dashboard to meet the needs of the users through improved navigation, layout, UI and improved features.
Identifying opportunities on login pages, customer account activation process and updates to occupation rating process, to enhance the digital experience for users whilst making significant impacts on the business.
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Exploring the viability and desirability of Quickcover (Parametric Insurance) through transparent and concise information.
Encouraging donors to book more regularly with a new feature in existing Lifeblood App.
